Effective 11/8/2020 all ServiceCenter ticket numbers will include an “SC” i.e., SC9999999. No other changes to process or functionality will occur.


The designated Security Administrator at your institution is responsible for all ServiceCenter Web password resets.

For all other issues, please direct your inquiries as follows:
Omaha Platform and others not listed below: 800-337-1222
STAR Debit: 877-866-7827
Prepaid (Solspark): 888-377-8726
Partner Response Center: 1-800-884-2104